Smarter consulting for teams who need clarity, efficiency and better ways of working

We help organisations streamline processes, automate workflows and embed simple, sustainable systems that teams actually enjoy using.

Group of five people sitting around a table, discussing, with photos and documents in front of them, in a cozy, well-lit room.

What we do

Laptop computer with a digital rocket graphic and various technology icons displayed on the screen, set on a wooden surface with a blurred background.

Types of challenges we solve

  • A close-up of scattered blue and silver jigsaw puzzle pieces.

    Scattered data and disconnected systems

    Data lives across spreadsheets, email and tools like CRM, ERP, SQL, Smartsheet and Sherlox.AI — making it impossible to get one trusted source of truth, reliable reporting or seamless integrations.

  • An hourglass with blue sand on a gravel surface, with a blurred background.

    Time lost to manual admin and repetitive work

    Teams spend hours copying/pasting, updating trackers and re-keying information because workflows aren’t automated, creating errors, delays and unnecessary admin load.

  • Top view of a silver laptop on a wooden desk, flanked by two potted green plants.

    Dispersed teams struggling to collaborate efficiently

    Remote, hybrid or geographically dispersed teams rely on meetings, inconsistent updates and manual coordination instead of standardised project workflows, slowing delivery and reducing time for meaningful work.

  • A digital representation of a human head and upper body, made of blue glowing lines and data points, with a human silhouette in the background in a modern, high-tech office environment.

    Systems and data not ready for AI automation

    AI tools can't operate reliably when data is inconsistent, siloed or manually maintained — limiting opportunities for AI-assisted reporting, workflow automation and decision support.

Our approach

A person stacking wooden blocks with business icons such as a target with an arrow, a light bulb, gears, a clipboard with a graph, a bar chart, and a group of people on a table.

Client success stories

What our clients say about us

  • Really enjoy working with Debbie

    Really enjoy working with Debbie and the team. Always find Debbie extremely knowledgeable, creative and speedy with her solutions.

    Tina Brunner - Lancashire FA

  • Gave us the foundations we needed

    Debbie’s workshop gave us the foundations we needed to really make the most of Smartsheet and unlocked how it can work for us as a business.

    Niko Heyng - Arcturus Publishing Limited

  • I highly recommend their services

    “Working with the Smarter Business Processes' consultancy and training team has been an outstanding experience from start to finish. Their expertise, professionalism, and ability to translate complex processes into clear, practical solutions have made a significant impact on our organisation. The training was engaging, tailored to our needs, and immediately applicable ...

    Thanks to their guidance, we have not only improved our workflows but also gained the confidence and skills to continue optimising them independently. I highly recommend their services to any team looking to enhance efficiency, collaboration, and overall project performance.”

    Omar Elshouly - SUSE Software Solutions UK Ltd

  • SBP’s responsiveness has been exceptional

    “SBP’s responsiveness has been exceptional; they quickly address troubleshooting issues. They have been highly accommodating, adapting to our evolving needs and delivering solutions that meet our updated requirements. Their flexibility has been a tremendous asset to our operations. We highly recommend SBP to any organization looking to optimize their business processes.”

    Kelly Carmichael – Mood Media

  • Debbie and James have been pivotal

    “Debbie and James have been pivotal in standing-up our SmartSheet efforts this year. With their help and guidance we have been able to implement a tool that is invaluable in telling the story of our work and keeping us organized. Not only has our team become more efficient and impactful but our work is now the best practice for other teams across the company.”

    Christine Rubicco – Hyatt Hotels

  • Always super quick to respond

    “Deb is always super quick to respond and saves me so much time in finding clever solutions and workarounds that it would take me an age to figure out for myself.”

    Becky Swanwick - Newgen Publishing

  • The service I received from James was exceptional

    The sheets within my workspace suffered significant cell linking losses that impacted operational reporting and visualisations.  James was able to develop a program to find the errors and replace the empty cells with the correct data.  I now have a robust solution that can be run daily to iron out any cell linking issues in the future and provide confidence in the data.  The service I received from James was exceptional.  When identifying the issue, James reacted quickly to seek a solution and directed me through the process.  His commitment and support has been outstanding.

    Chantell Simpson - EMCOR UK

  • Amazing service

    “Amazing service & David is extremely knowledgeable. I look forward to using more apps in the future!”

    Cathy Perez - SBP Customer

  • I would recommend them to anyone

    “The team is extremely easy to work with and really tries to understand clients’ needs, beginning with the CEO all the way to the programmers. Etienne, one of their programmers/consultants does excellent work, asks the right questions and always delivers as promised. I would recommend them to anyone. At our company, we used them to create enhanced forms and to create PDFs from the information in Smartsheet.”

    Tony DiPaolo - Bellus Health

 FAQs

Our partners & platforms

We’ll adapt to whatever tools suit you, but we specialise in…

Ready to streamline how your team works?

If you're facing any of the challenges above, we’d love to help you simplify, automate and scale your workflows.